Tag Archives: shopping

My New Year’s Resolution for 2019: Expecting More

New Year's festivitiesWhen I attended university 35 years ago, majoring in business administration, the book “In Search of Excellence” written by Tom Peters and Robert H. Waterman, Jr. was often referenced as a case study in best practices.

As a student in the 1980s, the book resonated with me. I was particularly in awe of the innovative concept of seeking input from clients and front line employees for simple yet effective ideas for enhancing the quality of products and services. The concept’s success was further demonstrated in the documentary movie that was making the rounds at that time.

“In Search of Excellence” was probably the book that inspired me most to pursue a career in business. Even as a young man, I was moved when a business (a store, a restaurant or a service) valued quality and worked a little harder to achieve it. This was (and still is) an important value for me and it appealed to me to think that a business career could revolve around the theme of quality.

But when the business world constantly hungers for a competitive edge, management principles are ever-evolving and replaced by new theories and best practices. And as a consumer, I am saddened that quality has been caught in the crossfire.

Some products don’t seem to last as long as they used to, despite the call to be more mindful of our use of landfills. Some stores are ghost towns, where it is impossible to find assistance when I need to ask questions or to get a product from a high shelf. And when I am able to find assistance, on some occasions I am given wrong directions or wrong answers.

I have also noticed some products I buy often getting cheapened by cutting corners on workmanship or incorporating cheaper materials. It is very disappointing. Continue reading

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Filed under 50+, Inspiring

The Extreme Joy from a New Chair

As much as I love my living room set, the reality is that if my back is not feeling well, lying on my couch is not a good place for me due to a disc issue. If I am there vertically, it’s fine, but horizontally, it doesn’t support me in exactly the right spots. And if Ivy the Wonder Cat decides to join me and sit on my stomach while I am horizontal, it seems to throw my spinal alignment off.

I certainly don’t blame the sofa, I tested it thoroughly before buying it and it is quite comfortable, but when my back is aching, I end up on the floor, preferring the flat surface for prolonged periods of TV binge watching or movie watching. But on cold winters’ days, which seem to be 183 days of the year here, that floor can get chilly.

One day I was running errands when I saw a lady at a busy intersection waving a sign indicating that the nearest furniture store was having a moonlight madness sale. I thought to myself that it might not hurt to take a few minutes and see if there were any good deals.

I toured the store, checking out the seemingly endless selection of lounge chairs and it didn’t take long for me to narrow the search to a few favourite models of reasonably-priced recliners that felt like they supported me in all the right places.

One model in particular seemed to be stealing my heart. Not only was it supportive, but it also felt like I was lounging in a cloud. Five minutes later, after almost falling asleep, I knew that this was the one. If my back was not happy, it would have screamed at me by now. Continue reading

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Filed under 50+, Humour, TV

The Irony of Black Friday Shopping

This past Friday, on my way home from work, I decided to check out a nearby department store to see if they had any stock left for a couple of items I use, which I had seen in their most recent Black Friday flyer at really attractive prices.

I also wanted to look for a few items on my Christmas gift list, which I cannot divulge at the moment as this is classified information between me and the North Pole.

On my arrival, a man bumped into me, trying to exit through the “in” door with a panic-stricken look on his face, as he ushered his son ahead of him. I could have sworn he mouthed the words “don’t do it”, but I thought to myself that I must have imagined it. But being the polite Canadians we are, we both excused ourselves, even though I clearly had the right of way.

Ten feet into the store, I understood the gentleman’s escape route.

I had never seen the store this busy before. Some people were clustered together, blocking the aisles, as they scrutinized their flyer while pointing to empty shelves, to the ire of others trying to whizz by with full shopping carts on their way to the checkout line. I could hear babies crying, young children whining and adults barking at each other. When combined with the aromatic combination of seasonal scented candles, ladies’ perfumes and snow tires, I was heading into sensory overload. Continue reading

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Filed under 50+, Christmas, mental health

When a Favourite Product is Discontinued

Back in the 1980’s, when I used to work in retail, there was a customer who used to come in to the pharmacy regularly who was well known among team members. She was a little eccentric and she had what you might call a unique sense of fashion, but she was still very sweet and we were always happy to help her.

But we really got to know what she was made of when her world came crashing down at the news that her favourite shade of lipstick was discontinued.

As I understand it, she had her colours done back in the day and was told that this particular shade of orangey-red lipstick was the perfect shade for her. She obviously took this very much to heart as it seemed that every subsequent visit was punctuated by a question about her non-negotiable shade of lipstick.

I don’t think we ever knew her name, but through her relentless search, she became known to us as the “Orange Lipstick Lady.”

At first, she bought up all the remaining lipsticks in that shade. Then in the months that followed, she asked our head cosmetician to order some for her until the distributor couldn’t supply us with any more.

When she had tapped out our supply chain, she still came in at regular intervals to check EVERY lipstick on our shelves to make sure that there wasn’t one that was missed.

I’ll never forget that lady. And I often think I have turned into her when a company discontinues my favourite product… which seems to be happening regularly lately. Continue reading

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Filed under 50+, Humour, Misc blogs

So What if I’m Not a Car Person?

my first car

A few days ago, I was walking through a shopping mall when I saw a shiny new car on display in the middle of the aisle. My gut went into panic mode for about half a second, but it was followed by a half second of relief when I reminded myself that I was not in “car shopping” mode anymore.

After many months of being on the lookout for a car, I still hadn’t fully shaken the sense of dread and pressure that I constantly felt throughout the information gathering phase. Fortunately, that was all behind me as I has recently signed and sealed a deal on a new car.

When people ask me what kind of car I drive, I often joke and say, “A blue one”, because that’s truly about as interested as I am in talking about cars.

It’s not like back in the 1970’s, while watching The Price is Right, this pre-teen could tell a car’s make, brand, model and actual retail price just from its grill, its hood ornament or its shape, long before the big doors finished opening.

Back then, compact cars, sports cars and luxury cars each had their unique style and you could quite easily tell them apart. But today, many cars look pretty similar to me, so it’s a little hard to get excited about them from the exterior.

Don’t get me wrong, throughout the shopping process, I reminded myself frequently to count my blessings over how fortunate I was to be in a position shop for a car. But when I went to pick up my new car, even my salesman noticed that I was unusually calm. Continue reading

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The Halloween Candy Calculations

With Halloween just around the corner, two questions that seems to be increasingly on our minds are “How many Halloween treats will we need?” and “Is it too early to buy?”

When I was growing up, I don’t recall there being much debate. The number seemed generally stable from year to year. When the neighbourhood’s teens felt they were getting too old to be trick or treating, younger kids were replacing them. And if I remember correctly, 60 to 70 kids seemed to be the norm for many years. When it came to Halloween, it was suburban stability.

Also, back then, Halloween candy didn’t grace our store shelves until after the “Back-to-school” season was over… when kids were back at school. I don’t recall any retail shenanigans of having Halloween candy on the shelves a couple of weeks into the summer break.

In the couple of weeks leading up to Halloween, Mom would buy 60-70 treats. On Halloween night, most (if not all) of the treats would be distributed. The end.

But that hasn’t been the case recently. Continue reading

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My Favourite Things to Do in New York City (Part 2)

In last week’s blog post, I offered a list of my favourite attractions in New York City, but I quickly ran out of space! For that reason, here is part 2 of “My Favourite Things to Do in New York City”:

Feinstein’s/54 Below
Before every trip, I make a point of checking out the event calendar for Feinstein’s/54 Below. Located in the lower level of what was the legendary Studio 54 night club, Feinstein’s/54 Below “offers an unforgettable New York nightlife experience, combining performances by Broadway’s best with world class dining in an elegant setting”. Our first experience at the club was seeing a later performance of the group The Skivvies whose members perform their diverse musical set of pop and Broadway tunes in their undies. It was a brilliantly entertaining show, enjoyed over desserts and drinks, which seemed like a perfect way to end a busy day of sightseeing and entertainment.

Lincoln Center for the Performing Arts
Once your itinerary has been filled with Broadway shows, if you are still craving more performing arts, Lincoln Center would be your next destination. As their web site explains: “The 16.3-acre Lincoln Center complex, the world’s leading performing arts center, is home to the 11 resident arts organizations that represent the highest standards of excellence in symphony, opera, chamber music, theater, dance, film, and arts education.” The Center’s calendar of events offers a steady rotation of shows and events that are certain to appeal to everyone’s appetite for the arts.

If you have a chance, I would also suggest taking a guided tour of the beautiful campus for a behind-the-scenes look at the magic of this iconic venue.

Bus Tours
When I visited New York for the first time almost twenty years ago, I think we were very smart in incorporating two bus tours into our itinerary, one tour of lower Manhattan and one of upper Manhattan. As a first time visitor with only a limited amount of time, we were able to cover a lot more ground by bus than if we had done it on foot. While the sights were all viewed from the bus window, it still offered us a great appetizer and the opportunity to figure out which sights peaked our curiosity to see up close in the next visits. Ask your hotel’s concierge or front desk team which bus tours they would recommend and to help you pick one that will go by the points of interest that would interest you most. Continue reading

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