Tag Archives: retail

The Irony of Black Friday Shopping

This past Friday, on my way home from work, I decided to check out a nearby department store to see if they had any stock left for a couple of items I use, which I had seen in their most recent Black Friday flyer at really attractive prices.

I also wanted to look for a few items on my Christmas gift list, which I cannot divulge at the moment as this is classified information between me and the North Pole.

On my arrival, a man bumped into me, trying to exit through the “in” door with a panic-stricken look on his face, as he ushered his son ahead of him. I could have sworn he mouthed the words “don’t do it”, but I thought to myself that I must have imagined it. But being the polite Canadians we are, we both excused ourselves, even though I clearly had the right of way.

Ten feet into the store, I understood the gentleman’s escape route.

I had never seen the store this busy before. Some people were clustered together, blocking the aisles, as they scrutinized their flyer while pointing to empty shelves, to the ire of others trying to whizz by with full shopping carts on their way to the checkout line. I could hear babies crying, young children whining and adults barking at each other. When combined with the aromatic combination of seasonal scented candles, ladies’ perfumes and snow tires, I was heading into sensory overload. Continue reading

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Filed under 50+, Christmas, mental health

When a Favourite Product is Discontinued

Back in the 1980’s, when I used to work in retail, there was a customer who used to come in to the pharmacy regularly who was well known among team members. She was a little eccentric and she had what you might call a unique sense of fashion, but she was still very sweet and we were always happy to help her.

But we really got to know what she was made of when her world came crashing down at the news that her favourite shade of lipstick was discontinued.

As I understand it, she had her colours done back in the day and was told that this particular shade of orangey-red lipstick was the perfect shade for her. She obviously took this very much to heart as it seemed that every subsequent visit was punctuated by a question about her non-negotiable shade of lipstick.

I don’t think we ever knew her name, but through her relentless search, she became known to us as the “Orange Lipstick Lady.”

At first, she bought up all the remaining lipsticks in that shade. Then in the months that followed, she asked our head cosmetician to order some for her until the distributor couldn’t supply us with any more.

When she had tapped out our supply chain, she still came in at regular intervals to check EVERY lipstick on our shelves to make sure that there wasn’t one that was missed.

I’ll never forget that lady. And I often think I have turned into her when a company discontinues my favourite product… which seems to be happening regularly lately. Continue reading

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Filed under 50+, Humour, Misc blogs

The Halloween Candy Calculations

With Halloween just around the corner, two questions that seems to be increasingly on our minds are “How many Halloween treats will we need?” and “Is it too early to buy?”

When I was growing up, I don’t recall there being much debate. The number seemed generally stable from year to year. When the neighbourhood’s teens felt they were getting too old to be trick or treating, younger kids were replacing them. And if I remember correctly, 60 to 70 kids seemed to be the norm for many years. When it came to Halloween, it was suburban stability.

Also, back then, Halloween candy didn’t grace our store shelves until after the “Back-to-school” season was over… when kids were back at school. I don’t recall any retail shenanigans of having Halloween candy on the shelves a couple of weeks into the summer break.

In the couple of weeks leading up to Halloween, Mom would buy 60-70 treats. On Halloween night, most (if not all) of the treats would be distributed. The end.

But that hasn’t been the case recently. Continue reading

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Boxing Day Memories: Sam the Record Man

When I think back to my Christmas wish lists over the years, music has been a constant. As a long time music lover, my voracious appetite for music goes as far back as age 10.

Through my early teens, I had an allowance from my parents, and in my later teen years, I had pocket money from a part-time job. A lot of that money was spent on records.

At that time, vinyl record albums were relatively pricey for someone earning $2.35 per hour. Christmas became that opportunity to ask Santa for the albums I did not get a chance to pick up myself through the year.

In preparing that wish list, there was some careful consideration and a few (if not several) trips to the record store(s) to ensure that the albums I chose would bring maximum enjoyment. I would meticulously review the song lists and count the number of songs I knew versus the ones I didn’t, and then compared from one album to the next.

We didn’t have listening stations, YouTube, iTunes or Spotify to check out those other unknown songs. Sometimes I might have been able to borrow a certain album from a friend or from the library, but for the most part, those other songs were often a mystery until the record was home and on the turntable.

When I think back, I am surprised at how methodical I was for such a young age, but value for money was pretty important given my limited means and my appetite for music. Continue reading

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Jeans and the Generation Gap

A couple of years ago, I wrote about my love-hate relationship with my iron in a tribute to my Dad and his crisp office shirts.

In that same train of thought, when growing up in the 1970’s, while in school in the 1980’s, and when launching my career in the 1990’s, the expectation was to have clean, neat and crisp clothes anytime I set foot outside the house, because “you never get a second chance to make a first impression”. Even if we look back at pictures from that era and question the wisdom of some of our fashion choices, neat and tidy clothing were a common denominator.

My parents’ suit-and-tie generation set the bar pretty high, even for a child. Clothes were meant to be worn gently, and maintained carefully to keep looking new as long as possible. The rotation generally went like this: every September, we got me new school clothes and the previous year’s school clothes (if I hadn’t outgrown them yet) became the “play clothes”, for wearing as soon as I got home from school. When a new batch of school clothes came in, a batch of gently-used play clothes would go to charity.

Along the way, a little nick in clothing meant taking out the needle and thread and try to make an invisible repair to restore it to its original beauty. And if invisible mending wasn’t successful, it went into the donation box.

That’s just the way I was brainwashed… I mean, brought up. It wasn’t just my parents’ generation that instilled this way of thinking, but it was my grandparents’ generation too who declared open war on wrinkles and holes long before I was born. And just think of the staff on Downtown Abbey and how many items they’ve darned and mended through their six seasons.

About 10 years ago, I let myself get talked into buying a distressed pair of brand name jeans with a few strategically-placed pulled threads. I can’t tell you what a struggle it was each time to convince myself to wear them and that I supposedly looked like a cool, edgy, fashion-forward 40 year old. I may have looked it, but I certainly didn’t feel it. Continue reading

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The Coin Conundrum

With every passing day, the use of debit cards, credit cards and online banking seem to become the norm as we inch closer to a cashless society. Given that certain vending machines and self-checkouts are only accepting cards now, are coins falling out of favour?

When we also consider that Canada phased out the penny four years ago and inflation has greatly diminished the purchasing power of low denomination coins, how is it that I became a magnet for people who need to unload some precious “doubloons” because their purse or pocket is getting heavy?

Don’t get me wrong, I completely sympathize and have been on the opposite side of the coin on a few occasions myself.

Given some underlying disc issues in my back that flare up from time to time, I am very much aware of the need to keep the contents of my messenger bag to a manageable weight for my travels to and from the office. If I don’t, and my spine compensates for a few extra contents by shifting a little more to the left, it could lead to neck, back or shoulder issues, which leads to an added visit or two to the chiropractor. Continue reading

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Christmas Traditions, Past and Present

What is it about the holiday season that has us so deeply entrenched in tradition?

Is it the reminder of the eager anticipation we felt on Christmas morning, waking up to see what Santa brought? Is it the feast for the senses throughout the month of December? Is it the reminder of a simpler, gentler time?

Or is the totality of the experience, combining the recreation of old familiar traditions with the new experiences that get woven in as the fabric of our lives changes?

Here are ten such traditions that have formed an important part of the holidays for me over the years:

10. Shopping
I recently blogged about how shopping in December is so much fun, I now shop in November. But in all seriousness, I do have very fond memories of being a store clerk in my high school and university years and how much I enjoyed helping last minute shoppers find the perfect holiday gifts. In those last days leading up to the big day, there was magic and electricity in the air that made time fly, helping customer after customer ring through with their purchases and hurry out the door to their family, friends and festivities. I enjoyed that role of a sort of Christmas Elf so much, things may come full circle as something I might reconsider in my retirement years.

9. Christmas cards
Ever since I was a child, I enjoyed sending and receiving Christmas cards through the mail. As I got older I realized that it was impossible to see everyone over the holidays unless I had my own magic sleigh, 8 reindeer and unlimited time. Sending cards is that opportunity to tell someone that I am thinking of them, even if we don’t see each other that often, as well as the chance to convey my best wishes for the new year. True enough, electronic cards, email and texts can still convey the message so much more efficiently, but I still like the ritual of the mailbox and the “Aww!” moment of opening a card, reading a nice greeting and the joy of the ongoing connection with the sender. Plus, when I find a perfect card that captures an inside joke, makes someone laugh, or strikes the right chord in one way or another, it can be a beautiful thing.

8. Baking
Is there anything that helps to stir up the memories of Christmas past than the sweet smell of baking favourite holiday treats? In the weeks leading up to Christmas, I do find myself puttering in the kitchen more than usual, reviving old favourites to bring to potlucks, parties or to give as gifts. When that sweet smell gently fills the house, it really does whisper “Christmas is coming”. Date squares, pecan squares, butter cookies and rum balls, are just some of the traditional indulgences that I revive annually. Continue reading

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