It never ceases to amaze me how people use social media, to the profound exasperation of others.
Let’s just use a hypothetical example for illustration purposes: Someone posts on Instagram a picture of a flower from their garden and in the caption they say, “These are the tulips from my garden! #tulips”. Shortly thereafter, someone posts a question “What kind of flower is that?”
While I can certainly forgive an occasional lack of observation, as I have certainly experienced moments in life when I missed a metaphoric flashing neon sign right in front of me. But I usually chalk that up to rare moments of being very rushed or very tired.
It’s when someone asks a question, when the answer is right in front of them (and sometimes even hashtagged) that the cranky old man in me surfaces.
Personally, in the never ending quest of not wanting to look like an idiot, before asking a question, I usually read the caption and previous posts to be sure that my question has not already been asked and answered.
To me, it is also a matter of being considerate to the person who posted it, not demanding time of them (when they could already be super busy) to answer a question that has already been answered.
However, the practice of posting questions that have been answered is not just an occasional thing. I see it ALL THE TIME all over social media.
Similarly, I find it odd that people go to Facebook to ask questions to a wide group like “Does anyone know if Restaurant ABC…?” (insert any number of questions relating to the food they serve, special dietary needs, delivery services, restaurant hours, etc).
Most restaurants offer a variety of communication vehicles like phone number, email address, Facebook page, Instagram page, web site, online menu, etc. If that is the case, why is the question going to a forum of third parties, and not to the restaurant itself through one of the many online resources the restaurant took the time, effort and expense to make available?
I would definitely cut someone some slack, when information is either not online, hard to find or requires clarification or elaboration. I have no issue there whatsoever. But I struggle to imagine a business that does not have an online presence (especially in the post Covid-19 world), or at the very minimum, a telephone number, for such questions.
To me, it makes absolutely no sense. But then again, I was raised in a “look it up!” household.
I learned early on that when asking out loud what a word meant would almost be like casting a spell on the TV show “Bewitched”, as a dictionary would magically appear next to me within a few seconds, accompanied by the advice “look it up”. Or if I had a more elaborate question about how something worked… poof!… a volume of the encyclopedia would appear, accompanied by the same advice.
Of course, there were some questions that my parents lovingly handled themselves that related more to the complexities of human nature that might not be well served by a single book, and for that I am so grateful.
But for everything else, the “look it up” advice seemed to be the gateway to a life skill that I think make me a pretty resourceful individual.
On top of that, in the house I grew up in, there was no shortage of books but yet, I still had library card and a library three blocks away for those times I had a question I couldn’t answer from our own resources. It didn’t take much encouragement to get me to satisfy my natural curiosity with that kind of research material a few blocks away.
But today, it is absolutely astounding what someone can find online at one’s fingertips, not just from encyclopedic knowledge on just about everything, but demonstration videos, historical pieces, and opinion pieces on what seems like every subject in the universe.
We truly are in a fortunate position for the amount of information available to us. Granted, there is sometimes too much information or (not-too-surprisingly) conflicting information, and it takes a bit of research, analysis and deduction to sort all that out.
I can appreciate how for some, this might feel like homework, I truly do. But if someone cannot do this for a simple question, how will they function in the world (in a job, leading a family, or maintaining a household) if their basic research skills suck.
A Google search does not require hopping in the shower, drying your hair, getting dressed, getting your bike out of the shed, hopping on the bike, riding to the library, locking your bike, consulting the “subject” card catalogue and then scavenging the shelves to find the right book to provide the answer you are looking for.
It is so easy, yet for some, it seems like a giant leap of effort.
My friends and readers can rest assured that I am always delighted to receive feedback and questions, and I have not been in a position of repeatedly answering what was already posted.
But it is when I am scrolling through social media and rolling my eyes to the point of feeling dizzy, when the answer to questions is right in front of the readers, that it makes me want to turn it off.
I think it is safe to assume that I am not alone, having seen an April Fools post this past week about the creation of a Facebook group for questions and answers of this nature, to which many fellow readers took great joy and sarcasm in providing examples of other frivolous group pages that should be offered.
It seems to me that in this day and age, with the Internet offering limitless resources of information like never before, accessible more easily than ever before, what happened to the wonderful art of looking it up to answer to one’s natural curiosity?
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Sincere thanks for reading!
Have a great day,
André
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It's the Journey 